I did some recon and the "exploit" which was found appears to be a corrupted desktop shortcut icon for her church website.(http://forums.majorgeeks.com/showthread ... 296&page=2).
Basically, there are plenty of long dragging threads trying to help with whatever strange occurance occurs on her computers (http://help.lockergnome.com/security/Pr ... 11408.html and http://www.computing.net/answers/window ... 44097.html).
There are a lot of people who have tried to help you and whatever your problems are. I am sorry, but I do not support continuing this any further.
CISSP, GCIH, GCIA, C|EH, Sec+, Net+, MCP