I had a co-worker recently ask me about entering the IT world, and he was interested in taking some sort of A+ course at a local college. Someone had recommended this class to him if he wanted to get into IT. He asked me about it and I wasn't quite sure what to tell him. I don't know a whole lot about how the new (not so much anymore) versions of A+ are valued.
The old version was all about standard 'technician' type skills, and being able to replace hardware components and do some basic OS troubleshooting. These new paths seem to be a little more advanced, and would appear to be pretty decent entry-level certifications to obtain (either the 'IT Technician' role or the 'Remote Support Technician' role).
Does anyone have any advice on a path to take for just general entrance into IT? Probably some form of user support/helpdesk type role? How would you compare these new A+ options to something like the MCDST or the Helpdesk Institute?
Any thoughts/opinions/comments are appreciated