Why is my Alexa won’t play music?

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    • #179499

      Several days ago my Alexa stopped playing music. However alexa continues to provide Flash briefing, weather, Skill apps, etc.Alexa understands the command to “Play music Prime …” and says that she is developing a playlist but no music is ever played.
      The same result occurs if I use the iPad app to start music on Alexa. The input is accepted by the “wheel of death” circles for awhile then the music chosen goes back to the unselected state.
      Has anyone else seen this problem or have suggestions for a fix?

    • #179653

      Because its a net problem or a sound problem may be. If you want more please visit our site;- Express Astra

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