So do you think they store the password in clear text... and the tech support people have access to view your password!
"A hint to your password is that it begins with s and ends with j"
Bit of a fail I think!
I assumed that was more like a hint the user provides to himself, like "My mother's maiden name" sort of thing.
Hah, that's where I went too. I can envision the scenario where he forgot he set his own password hint that way and proceeds to get all uppity because he thought they were storing the password in plain text and giving out random hints.
Bonus points if the only reason he used that password hint was because they wouldn't let the hint contain the password itself