Thanks a lot for the replies
I would love to work in a front-line type role, I enjoy getting my hands dirty, so to speak. I would just hate to work in a call centre, running through some pre-made diagnostic script on a screen. Im a good problem solver and enjoy the challenge of it immensely, its the main attraction of a career in IT for me.
I was hoping to try and skip the entry level phone tech support type roles by gaining enough certification to prove my knowledge. Im guessing that even if my CV is bursting with certs that im still destined to start at the bottom?
I'm working on a 1st level (outsourced) help desk and have supported several major manufacturer products for end-users, where I've never used a pre-made diagnostic script ever.
I read about or listen to the problem which the customer has, and then I know what to try (aka troubleshoot) based on what the problem is or might be. The payment is typically insanely low within these jobs though. (But you can get food on the table each day.)
I'm not saying it's very challenging or fun, in fact it's the most boring job I've ever done to be completely honest but it has improved my soft skills a lot. Furthermore I'm also doing it, because it's better to have this within IT than nothing at all or perhaps "house cleaning".
I've done this for almost 2 years now as my daily job while doing the fun stuff after work in my own free time. I even did a shorter education within IT as System Administrator over 2 years where it was only focused on IT. Nothing else just IT

That was fun but it didn't help me to get a job at all though.
I haven't gotten any certifications yet, but I'm still studying shellcode in order to complete the CTP (OSCE) examination from Offensive Security. I plan on taking a lot more certifications in the near future too of course, such as CISSP, CEH, OSCP, OSWP, and more

Anyway, back to the topic.
It isn't easy to get a job within IT-security if you don't have any former experience, certifications nor education.
I've experienced that myself and the easiest way to get a "job" is to become a freelancer or start your own business if you have a vision you'd like to come true.
Good luck with all your certifications though, and your future job!
