I have to agree with what most others have said.  An intelligent person can be taught the technical skills needed in a position, but you can't teach someone how to be personable.

I started out in this field after tending bar for nearly 10 years, and deciding on a career change.  I've been told flat out that I've won jobs over more technically qualified applicants because of my inter-personal skills and proven dedication to customer service.

In the meantime, because of having these opportunities, my skill set has grown considerably, making me even more marketable.  (not to toot my own horn, or anything  )

Also, I know that p0et started this thread nearly a year ago...how has the job search gone?