By Brian Wilson, CCNA, CCSE, CCAI, MCP, Network+, Security+, JNCIA

So you have a broadband connection at home or work and are wondering how it all works. Well I hope to offer a low-tech level explanation, so you will have a better understanding of how your connection works. Broadband services from cable companies or Multiple Service Operators (MSOs) are normally provided via cable modems and 90% of the cable modems are using DOCSIS (Data over Cable Service Interface Specification).