Well my management does not want to go legal on this... dont know why, but a big NO! So now I am looking to get some standard clauses to be included in the SLA that will bind the application developers to release security patches/upgrades/updates for the period of support contract (I thought its by default like this
). Any thing that I ask them to do they will say "its a new request and you need to route it via commercials" (for example I asked them to jail FTP users into their home directories---errr this is a new requirement ... and I am like what the
).. Anyhow whats done is done! For the future I need some explicit clauses that will force them to patch/reconfigure a flawed software/OS/Databases etc. Why explicit? Because they are white collar bandits and my management is ------- just like others in the big world... so I need some textual statements that will literally force a bad system solution vendors to fix an error as part of their maintenance agreement that leads to a fraud or a security incident! By the way am I right in demanding this protection ??





). The solution proved to be falling short (infact falling a long way -- short) of any security consideration in it (can you believe the vendor did not enable auditing and logging at the DB level
). And as expected a huge fraud waved the company A on the business dance floor. Company B has been a contractor for Support & Maintenance activities for the solution (a level 2 support contact). After the fraud, company B proposed a security solution (System hardening, application and DB level auditing and putting in a door to shut further frauds through that same channel) for $$$$$$, Now the question; “Can I include clauses in my contract or SLA with company B to force them to implement security controls in the solution? If Yes then how can I word them? If NO!!! Well how can I go about these situations ? Share your thoughts!!

Programming : Finished Python Course in Codecademy now what?





