Earlier this week, The Global Mail called attention (via CNet) to an Apple Support Community thread with more than 70 pages of responses dating as far back as Nov. 2010.

According to the thread and others like it, numerous iTunes customers were victims of fraudulent app purchases that drained gift card credits from their accounts. Others reported charges to their PayPal or credit card accounts and changes to their account information.

Citadel, a computer Trojan that targets online banking users, is evolving and spreading rapidly because its creators have adopted an "open source" development model, according to researchers from cyberthreat management firm Seculert.

The new piece of malware is based on ZeuS, one of the oldest and most popular online banking Trojans. ZeuS was abandoned by its creator in late 2010 and its source code leaked online a few months later.

Thousands of National Australia Bank customers were prevented from withdrawing money when a computer glitch crippled its network.

Customers were unable to use ATM, EFTPOS, internet and phone banking services on Friday from about noon, the bank said in a statement.

NAB said the bank began rectifying the problem from 1pm. "For any customers whose transactions failed during the system outage period, they will have their accounts brought up to date overnight," the bank said in a statement.

Open source and open standards are the direction for UK government IT, the civil servant leading the government's technology change agenda has said.

Liam Maxwell, Cabinet Office director of ICT futures, said Tuesday in London that open source has grown up and it's time to dispel lingering misconceptions about this technology and development process.

Overall demand for IT services will continue to grow in 2012 as productivity efficiencies from IT are now a well-accepted reality, according to a senior executive of a major IT service provider.

More than three quarters (76 percent) of Brits are unhappy with their broadband, says MyVoucherCodes.co.uk. Research of 1,647 people by the comparison site revealed 59 percent believe their broadband speed is simply 'too slow' while 37 percent admitted they're unhappy with their provider.

Of those who's issue lies with their provider, 46 percent blamed not being able to speak to anyone at their ISP but more than half (51 percent) admitted 'poor customer service' was the source of their unhappiness.

Megaupload has been down for three weeks now, and while Internet traffic took a dive in the immediate aftermath of the shutdown, file-sharing activity has not decreased, with users simply moving to other services, according to a new report.

As noted by ITWorld, Much of the file-sharing activity has now shifted to Europe, and in particular, a site known as Putlocker, DeepField Networks said in a blog post this week.

Google Drive has been spinning around in the rumour mill for months now, but according to word from the Wall Street Journal, the cloud storage service is set to go live any moment now. Will a seamlessly integrated storage service drop a bomb on rivals like Dropbox?

Google Drive is the search giant?s answer to iCloud, Dropbox, Sky Drive and the myriad other online storage solutions. While Google Docs currently lets you store all manner of files to the tune of 1GB, but you have to pay for more and there are limits to do with file sizes for certain types of documents.

Microsoft has released technical design details about the new version of Windows for devices that use ARM chips, outlining in a lengthy blog post different ways in which this OS, called WOA and still in the works, will be alike and different from existing versions of Windows.

Whilst mobile operators in Europe and North America seem to be doing all they can to restrict the amount of data downloaded by their customers, Russian carrier MegaFon wants its customers to enjoy the true definition of unlimited data by handing out prizes worth up to 1 million rubles ($33,000) to people who downloaded the most data in a week.